Supervisor Accounts Receivable | Patient Financial Services

Current Employees:

Job Summary

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions :

• Provides direct supervision and support of caregivers and vendors.
• Responds to caregiver and vendor concerns ensuring consistent application of Monument Health policies and procedures.
• Demonstrates the ability to recognize problem situations in the reimbursement process and initiate an appropriate response as evidenced by documentation and feedback.
• Demonstrates working knowledge of specific payer requirements and regulatory changes made by third party payers, as evidenced by documentation, observation and feedback.
• Demonstrates working knowledge of specific vendor contracts, as evidenced by documentation, observation and feedback.
• Demonstrates working knowledge of Monument Health contractor/vendor on-boarding and training, as evidenced by documentation, observation and feedback.
• In conjunction with any vendor management partner, regularly completes applicable reviews for all vendors to ensure accounts are worked timely, and accurately, while meeting all regulatory requirements and all Monument Health policies and procedures.
• Identifies and assists in setting key performance indicators for each vendor. Monitors vendor activities to meet or exceed best practice baseline Key Performance Indicators.
• Demonstrates knowledge of the Epic computer system and other applications needed to perform job duties.
• Partners with Billing, Cashier, Coding and others to resolve issues, as needed.
• Organizes and reinforces the collaborative role the team member assumes through interaction with the team in order to meet the needs of the Department.
• Attends mandatory training sessions, Updates job knowledge by participating in educational opportunities and professional publications.
• Delegates assignments and special projects to staff and provides support as needed.
• Responsible and manages assigned supervisor work queues.
• Accomplishes billing human resource objectives by selecting, orienting, training, scheduling, coaching, and disciplining employees. Guides employee actions by researching, developing, writing, and updating billing practices, guidelines.
• All other duties as assigned.

Additional Requirements

N/A

Job Category

Job Family

Department

Scheduled Weekly Hours

Shift

Employee Type

Make a difference . Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.