Senior Business Support Assistant

Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you.

Job Title : Senior Business Support Assistant

Location : Hove

Start Date : ASAP

Rate of pay : £13.48

Working Hours : Monday to Friday (35 hours per week)

*Hybrid working after training is completed*

Responsibilities:

• Process and responses to customers – telephone and emails – ensuring that information is understood by customer or third party – support the team with appropriate business changes – supporting business and customers.
• Join one of three teams in Hove – Payments, opening accounts and processes, and getting customers accounts up to date.
• You will be assigned to one team initially, then could be assigned to another team – You will be trained on all areas in the office again.

Experience:

We are looking for someone who:

• Has a strong attention to details proficient in Microsoft Outlook, Word, Excel, and ideally PowerPoint
• Administrative experience
• Is able to communicate effectively with stakeholders
• Is well organised, with experience of planning and executing tasks which require co-ordination across multiple stakeholders
• Is a positive and active team member who demonstrates the Lloyds Banking Group vision and values
• Works collaboratively with colleagues at all levels
• Takes ownership to break down barriers, solve problems and shares successes / learnings
• Proactively seeks out opportunities for improving what we do as a team, as well as themselves
• Preferably has previous banking experience / administrative experience

BENEFITS :

• Free access to UnMind – a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.
• Access to a benefits scheme giving you discounted holidays, vouchers, saving bundles, competitions and giveaways and a 24/7 worker assistance programme including always having accessible counselling services.

Successful candidates must go through vetting checks and must pass a CREDIT CHECK and a DBS Check.

Are you interested in this opportunity?

Lloyds Banking Group is committed to helping customers build for their future, which means a great opportunity for you to make a real difference. To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case!). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next!

To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case!) Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next!

Job Type: Full-time

Pay: £13.48 per hour

Expected hours: 35 per week

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: LBG00418