PATIENT ACCESS REPRESENTATIVE
Apply Here Job Description :
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POSITION SUMMARY
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Responsible for registering and admitting patients to the hospital for inpatient or outpatient procedures. This includes but is not limited to collecting accurate and complete demographics in a timely, friendly and courteous manner by correctly using the computer system. This person is also responsible to provide information to all customers, patients and co-workers as appropriate based on current regulation. Pay: $15.51 – $21.47 DOE
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MINIMUM QUALIFICATIONS AND REQUIREMENTS
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Licenses and Certifications Required
- None
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Educational Requirements
- High School Diploma or equivalent preferred.
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Experience Requirements
- Customer service experience required.
- Previous work in a health care setting and previous work in a setting that involves public contact and customer service preferred.
- Office/clerical experience preferred.
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Special Skills or Training Requirements
- Typing, computer and business machine skills, and attention to detail.
- Ability to communicate effectively in person and on the telephone.
- Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately.
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution.
- Ability to handle confidential and sensitive information.
- Ability to work in a fast-paced environment working efficiently and multi-tasking.
- Compliance with all Privacy and Confidentiality Standards per Trinity’s policies.
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Licenses and Certifications Required
Location: Trinity Health · ADMITTING
Schedule: Casual, Flexible Last Date For Apply: 2024-09-19 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here
