Patient Access Representative
![Patient Access Representative Jobs in Southeast Alaska Regional Health Consortium Patient Access Representative jobs in Southeast Alaska Regional Health Consortium](https://www.liveopenings.com/wp-content/uploads/New-Job-Logo.jpg)
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Greets and assists patients and family members at the designated facility.
- Checks patients in and out for appointments and schedules follow up appointments as needed or directed.
- Collects, verifies, and enters demographic, financial and/or insurance information and accurately enters the information into the electronic health record to provide prompt and accurate billing.
- Accepts point of service payments and/or provides guidance for payment options.
- Performs insurance eligibility/benefit verification, utilizing payer web access or calling payers directly. Coordinates benefits when multiple insurance carriers are presented.
- Maintains confidentiality of all verbal, written, and electronic forms of communication or information sharing.
- Provides administrative support including managing phones, directing/answering patient questions, completing paperwork and coordinating with referring providers and/or clinics.
- Raises questions and concerns, or complex patient situations to the Patient Access Manager or others for handling.
- Works collaboratively with peers and/or colleagues, aiding as needed to meet the needs of patients and organizational goals.
- Other duties as assigned.
- High School Diploma or GED– preferred.
- One year of office experience or medical office experience – preferred.
- General office functions, office equipment, and computer applications.
- Skilled at data entry with a high degree of accuracy and detail orientation.
- Time management, organization and customer service.
- Verbal and written communication.
- Prioritize work and multi-task in a fast-paced office setting with many interruptions.
- Self-start and willingness to learn.
- Read and comprehend simple instructions, short correspondence, and memos.
- Demonstrate time-management, organizational, and customer service skills.
- Work flexible hours with limited unplanned absence.