Move Coordinator

The Move Coordinator position is responsible for construction project relocation management associated with Design and Construction projects of all sizes. The goal of this position is to provide excellent customer service while proactively managing the relocation process within the Design and Construction Project Management unit. This includes collaborating with Project Managers and end users to determine project goals, relocation schedule, phasing plan creation, site visits at origin and destination, soliciting proposals from external vendors including appropriate insurance coverages, analyzing costs, submitting and reviewing contracts or purchase orders, ensuring budgetary compliance, and authoring move procedures and communications.

To balance workload, the Move Coordinator may also be responsible for the management of small capital projects, ranging in duration, including scope development, design coordination, schedule and budget management, bidding, and scheduling of work, along with the coordination of construction activities with stakeholders as needed. These projects will vary in complexity and this role provides support in any of the above-mentioned areas.

The Move Coordinator makes decisions daily involving schedules, methods, materials, contract performance, and the quality of work that affect successful relocation and project completion. This may also include setting priorities, assessing stakeholder needs and responding to those needs. The Move Coordinator works closely with Design and Construction Project Managers, multiple contractors, local moving and storage companies and Facilities support staff while working on relocation and construction projects. This position works as a member of a team while frequently performing tasks independently and often during time-sensitive activities requiring quick response to changing conditions.

Essential Functions

• Construction project relocation management associated with Design and Construction projects of all sizes.

• Support of the decommissioning and/or closure of spaces related to projects.

• Assistance with coordination of Information Systems needs related to relocation, including submission of required tickets.

• Implementation of process to ensure confidentiality of Protected Health Information (PHI) and Personally Identifiable Information (PII) during moves or furniture relocation.

• Move and relocation response in emergencies such as water leaks or safety corrective activities.

• Assistance with special events throughout the Delaware Valley as required.

• Management of small capital projects from time to time.

• Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employees supervisor.

• Perform duties in a way that advances and supports the mission of the Department and Nemours Childrens Health.
• Work professionally in a diverse team environment and create effective relationships for problem solving and positive interactions.
• Utilize strong time management, organization skills and prioritization in a fast-paced environment.
• Recognize varying levels of customer concerns, emotions, and stress points in order to adapt accordingly to meet customer expectations.
• Exhibit and practice courteous, timely, and professional communication through all stakeholder (external and internal) interactions by phone, written, or in-person encounters.
• Pay strong attention to detail, organization, and record-keeping skills to ensure all items are accounted for and moves meet deadlines and budgets
• Perform necessary administrative tasks pertaining to dates, authorizations, and customer requests using phone, Outlook, and other Microsoft Office programs.
• Support activities outside of normal business hours as required

• Bachelors Degree or equivalent work experience
• Three to five years experience
• One year of move coordination and/or tenant occupancy coordination experience.
• One year of experience being involved in building construction activity coordination.
• Familiarity with healthcare environment, infection prevention controls, HIPPA requirements
• Experience with systems (modular) furniture assembly, modification, or relocation.
• Familiarity with MS Excel, MS Word, and MS Outlook.
• Familiarity with MS Project or other scheduling tools.
• Experience with competitive bidding and contract management.
• Experience with vendor management.
• Experience with budgeting and cost management.