Front Desk Attendant

Property Description:

The Alpine Resort is a historic Door County Wisconsin stay and play destination, located just south of the quaint town Egg Harbor. Known for its stunning natural beauty and relaxed environment, the Alpine Resort is a favorite of locals and visitors alike. The property encompasses nearly half a mile of shoreline, with picturesque bluffs, stunning waterfront along Green Bay, one of Door County’s most scenic golf courses, and the iconic resort itself.

The Alpine is a historic resort with a special 101-year history. Under new management, plans are in place to restore the main lodge, improve the golf course, and rejuvenate the waterfront. Future expansion plans will offer a variety of dining and lodging accommodations, as well as other recreational activities.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Provide a high quality of service to the guest at all times and anticipate and exceed guest expectations.
• Give a warm and sincere greeting.
• Check the guest in and out efficiently and in a friendly manner.
• Handle guest registration, room assignments and room blocking which includes accommodating special requests whenever possible.
• Follow correct check-in/check-out procedures for all guests. Offer and properly handle requests.
• Effectively operate the hotel computer system or property management system.
• Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, hotel surroundings.
• Perform other duties as assigned.

Qualifications:

• Minimum three years’ experience working in a Resort/Hotel environment.
• Must be able to work a flexible schedule, including weekend, evenings and holidays.

Classification:

Non-exempt, Part-time and Third Shift

KemperSports Management is an Equal Opportunity Employer