Customer Service Department Manager
Apply Here Job Description :
Customer Service Department Manager
Pay from $80,000 to $90,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
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Train Team Leads to provide top-notch customer service and build a positive team environment.
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Manage the daily activities of various Customer Service departments.
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Partner with other Managers and with Team Leads to enhance team performance.
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Evaluate team procedures and identify areas for improvement.
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Review performance reports and suggest ways to increase efficiency.
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Resolve escalated customer issues promptly.
Minimum Requirements
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Bachelor’s degree.
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3+ years of customer service management experience.
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Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
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Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
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401(k) with 6% employer match.
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Paid holidays and generous paid time off.
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Tuition Assistance Program that covers professional continuing education.
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Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
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Best-in-class, clean, modern facilities.
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First-class fitness center.
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Beautifully maintained walking trails.
About Uline
Uline is North Americas leading distributor of shipping, industrial and packaging materials. Were a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, its time you joined Uline.
Uline is proud to operate as a drug-free workplace.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!
Last Date For Apply: 2024-09-26 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here