CENTRAL SCHEDULING REPRESENTATIVE
![CENTRAL SCHEDULING REPRESENTATIVE Jobs in Trinity Health CENTRAL SCHEDULING REPRESENTATIVE jobs in Trinity Health](https://www.liveopenings.com/wp-content/uploads/New-Job-Logo.jpg)
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POSITION SUMMARY
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Manages a high volume of incoming calls in a timely manner, utilizing call center scripting to accurately obtain and input patient information maintaining a high level of customer service at all times. May float to Reception areas during periods of low call volume.
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MINIMUM QUALIFICATIONS AND REQUIREMENTS
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Licenses and Certifications Required
- None
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Educational Requirements
- HS Diploma or GED, preferred
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Experience Requirements
- Customer service experience or training, required. Preferably six (6) mos minimum
- Experience in a call center setting, preferred
- Computer experience, required
- Medical terminology knowledge, preferred
- Experience with computer appointment software, preferred
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Special Skills or Training Requirements
- Ability to communicate effectively on the telephone
- Ability to demonstrate good judgement in handling calls efficiently and appropriately
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution
- Ability to handle confidential and sensitive information
- Ability to work in a fast-paced environment working efficiently and multi-tasking
- Compliance with all Privacy and Confidentiality Standards per Trinity’s policies
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Licenses and Certifications Required
Location: Trinity Health · PATIENT REGISTRATION
Schedule: Full Time, Days Last Date For Apply: 2024-09-19 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here