Service Assistant
Apply Here Job Description :
Hendrick Toyota North Charleston
Location: 7151 Rivers Ave, North Charleston, South Carolina 29406
Summary: Responsible for identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following:
Summary: Responsible for identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following:
- Greets customers in the service drive area and assists them with the process of checking vehicle in for service.
- Assists Service Advisor by working with customer and technician to identify required maintenance.
- May advise customers on necessary and recommended services.
- May offer additional services and repairs to customers.
- Assists with moving vehicles.
- Assists customers with reviewing documentation, processing payment, and returning keys for completed services.
- Schedules appointments with customer.
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations.
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
- Other duties as assigned
- High School Diploma
- Automotive
- up to 3 years
- Valid Driver’s License